SEAL BEACH, Calif., April 25, 2023 (Newswire.com) - Olson Homes, a leading developer of urban infill communities in Southern California, is proud to announce that they have been recognized with multiple wins at the 28th Annual Homebuyers' Choice Awards, including the top honor of the event - The Eliant - for best overall purchase and ownership experience. This is Olson's fourth consecutive year receiving this esteemed award and the eighth time receiving it since 2013. The company has been honored for its outstanding work in quality, customer service, and overall homebuyer satisfaction.
The Homebuyers' Choice Awards are presented annually by Eliant, a leading customer experience management company, to recognize homebuilders who provide exceptional customer experience and construction quality. The awards are based on comprehensive customer feedback, ratings, opinions, and experiences of more than 190,000 recent homebuyers from 209 new home builders across the U.S. and are considered among the most prestigious awards in the industry.
Olson Homes was recognized with the following awards at the March 16, 2023, event:
- The Eliant Award for Best Overall Purchase and Ownership Experience
- First Place for Purchase Experience for a Large-Volume Builder
- First Place for First-Year Quality for a Large Volume Builder
- First Place for First-Year Customer Service Experience for a Large-Volume Builder
- First Place for Customer Communication
- Third Place for Design Experience for Large-Volume Builder
Three Olson team members were also recognized for their hard work and dedication to their customers at this year's awards. These include:
- First Place for Customer Service Representative of the Year with High-Volume Survey Responses
- Second Place (TIE) for Sales Representative of the Year with Medium-Volume Survey Responses
- Fifth Place (TIE) for Construction Representative of the Year with Medium-Volume Survey Responses
"We are honored to receive these prestigious awards from Eliant," said Scott Laurie, CEO of Olson Homes. "These awards are a testament to the hard work and dedication of our team and our commitment to providing our customers with exceptional experiences."
Olson Homes has been a leader in urban infill development for over 30 years, creating sustainable communities that meet the needs of today's homebuyers. The company is committed to building energy-efficient, environmentally responsible, and affordable homes.
"We are proud of the work we do at Olson Homes, and we are grateful for the recognition we have received from Eliant and our homeowners," said Laurie. "We are committed to building communities that are not only affordable and sustainable, but also provide a great buying and living experience for our customers."
Olson Homes is California's premier builder of affordable new home communities in the state's most in-demand urban centers. In partnership with cities and other local and state agencies, Olson works to provide multi-tiered solutions to the critical issues of affordable for-sale housing, community redevelopment, transportation, and sustainability. Recognized for creating thoughtfully designed communities within reach of California homebuyers, Olson has built more than 11,000 single-family attached, single-family detached, live/work, and mixed-use in-town homes across 100 cities since 1988. Headquartered in Seal Beach, California, Olson is the proud recipient of many top customer experience awards, including the 2020, 2021, 2022, and 2023 Eliant Homebuyers' Choice first-place awards for Overall Purchase and Ownership Experience.
For more information about Olson Homes and its award-winning customer experience, visit www.olsonhomes.com.Contact Information:
SVP of Sales and Marketing
Original Source: Olson Homes Wins Big at the 2023 Eliant Homebuyers' Choice Awards